Companies adopt Unified Communications as a Service (UCaaS) to provide employees and vendors the collaboration tools they need to interact and work anywhere. UCaaS solutions work across all devices, enhance productivity, and offer new ways to interact.
UCaaS brings VoIP, video conferencing, instant messaging, and collaboration tools together. These communication tools aren’t new; in fact, they are the communications foundation many businesses rely on every day. What’s changed is how they are integrated and delivered.
Modern Unified Communications (UC) solutions integrate their core components more tightly using presence and underlying messaging to ensure business users know when to interact with other users and don’t miss critical communications whenever and however they are delivered.
UCaaS also delivers its value from the cloud to ensure agility, scalability, reliability, and redundancy.
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